Water Filter and Salt-Free Water Softener

1,000,000 Gallons Capacity
Clear

Description

Benefits of Combining Our Whole House Water Filter System with Salt-Free Water Softener

Combining our Whole House Water Filter System with our Salt-Free Water Softener gives you and your home the cleanest water on the market.  Not only are you providing you and your family contaminant free water, but you’re also extending the life of your household appliances by reversing the damaging effects of corrosion.

First, your water will go through our whole house water filtration system.

In stage 1, sand, silt, clay, and other sediment are filtered through our 5 micron sediment pre-filter. After the sediment is filtered out, stage 2 pushes the water through a KDF media which removes harmful chemicals such as chlorine, as well as some heavy metals. Stage 3 was designed using a coconut shell carbon media which removes organic contaminants including chlorine, chloramine, VOCs, pesticides and herbicides to name a few. Last but not least, stage 4 includes our innovative design created to eliminate channeling while producing more contact time.

Next step, the filtered water will go through our salt-free water softener.

FutureSoft softener outperforms every other system in the industry. Through years of trial and error, we feel confident that we are the future of salt-free water softening/conditioning systems.

Unlike salt-based softeners which use ion exchange to remove hard water minerals from water, salt-free water softeners use a physical process known as Template Assisted Crystallization (TAC). This process converts the hardness-causing minerals in the water to a hardness crystal that will not stick to any surface in your home. Again, keeping your appliances and hot water heaters free of hard water scale build up. Salt-free softeners are also known as water conditioners because they do not actually “soften” the water; They condition (or neutralize) it. And because these types of systems do not trap any minerals, there’s no need for a cleaning cycle to remove captured ions.

We are one of the few manufacturers who use premium NSF components giving your system optimum performance with reliability and durability.  With over 20 years experience in water quality and a strong conviction that every family deserves the absolute purest water available, SpringWell is driven to ensure the best products at the best price with an industry-leading 6-month money back guarantee.

Removes Harmful Contaminants

Our systems grant you absolute control by helping you remove the most while retaining the best, giving you multiple lines of defense against these contaminants:

  • Chlorine, Chloramine, Haloacetic Acids, MTBE & THM
  • Herbicides, Pesticides, Sulfer, and more
  • Odors, Taste, and bacteria

Cleaner & Better Tasting Food

Using our whole house system will guarantee your food and beverages will taste even better and more refreshing.  Studies show, cleaner water used while cooking, results in stronger flavors and a more pure taste!

Softer Skin & Healthier Hair

The more pure your water is, the more pure your skin and hair will be. Filtered water removes bacteria, chemicals, and heavy metals that can overall damage your skin.  There’s a reason why spa owners only use filtered water, it’s to ensure clear beautiful results.

Better Tasting Water

Great tasting water at every tap. Get clean, healthy, great tasting water by filtering out up to 99.6% of chlorine and other contaminants that cause bad taste and odors.  Using our whole house water filtration system ensures you’ll be drinking better than bottled water straight from your tap.

Prevents & Cleans Existing Scale

Hard water is a result of mineral build up as well as one of the biggest issues when it comes to your home’s plumbing and appliances.  Using our Salt Free System will extend the life of your household appliances by reversing the damaging effects of corrosion.  With our Salt Free system, you no longer will need to use harsh chemicals and salts.

Salt-Free System Never Needs Replacement

Our innovative salt-free technology was built so no water is wasted and no electricity is needed.  Unlike most water softener kits, our system doesn’t use salts.

  • No Salt needed & No Water wasted
  • No Electricity Needed
  • Never needs replacement

How Our Whole House Filtration System Works

When dealing with the contaminants that we see in our water sources today it’s imperative that the water filtration system is designed to work properly. As we mention with our salt-free water softeners, it’s not just about adding some filtration media to a tank and hoping for the best. It’s about design and creating the most contact time possible with the water to remove as many contaminants as possible. SpringWell has a proprietary design inside the tank that allows the most contact time with the water of any system. The design even allows extreme contact under low flow circumstances and eliminates channeling altogether. With the highest-quality carbons and a proprietary up-flow design, SpringWell has the system that will protect your family and all your water filtration needs.

How Our Salt-Free System Works

FutureSoft media inside the tank is only half the equation! To just pour some media inside a tank and hope for the best is typical in our industry and many companies try to get away with it. That is not the case with the FutureSoft system. Again, years of experience and thorough testing led us to design a tank and internal parts that fluidize the media bed better than any other design on the market. Fluidization is the key to forming calcite crystals. The FutureSoft media converts the hardness in the water to calcite crystals which will not stick to anything even under extreme temperatures. It’s only with the media and the fluidization properly working together that you can achieve this.

UV Water Purification System Add-On (Optional)

Strong enough to kill Cryptosporidium & GIardia

SpringWell's UV Technology

Looking for a feature-laden premium UV water purification system, then LUMINOR's BLACKCOMB 5.1 line of whole home UV purification systems should be your choice. In looking at this line, one easily sees how this product is truly different from everything else in the market. BLACKCOMB's state-of-the-art 5.1 series controller is a constant current electronic power source housed in a splash-proof case and comes standard with a "future-proof" expandability port for future upgrades or options. A colour user interface allows for easy visual identification of remaining lamp life and any error or fault codes. The system even incorporates QR codes to access lamp change information and videos via web access

What does UV kill?

UV technology is proven to control microbiological (bacteria & virus) issues in water including E.coli, Cryptospordium and Giardia lamblia. Our UV system kills 99.9% of harmful pathogens, viruses, and bacteria to protect your home against contaminated water.

NO MORE STRESS ABOUT BOIL WATER ALERTS

Add UV to your System

Our Blackcomb 5.1 system offers a high 15 GMP system with 30mj/cm2 which gives you one of the most powerful UV systems in the industry.View Product Details »

Would you like to finance your filtration system?

Make easy monthly payments over 3, 6, or 12 months

You can finance the purchase of your Water Filter and Salt-Free Softener.  Click on the Affirm logo at check out to see if you qualify.

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What's Included in the Installation Kit

All of our water filtration systems come with an installation kit allowing for easy installation with all of the parts
you need.  We provide you with detailed installation instructions as well.  Order a Springwell Water
Filtration System today and start living a healthier life.

Pre-Filter Housing

Sediment Filter

O-Ring for Pre-Filter Housing

Mounting Bracket

Spanner Wrench

Hose Bib Assembly

2 x Bypass Valve

2 x 1″ MNPT Fittings

Real Reviews from Real Customers

What are the annual maintenance costs of my sediment pre-filter?

Answer: We recommend changing the pre-filter every 6-9 months depending on water usage. That's around $34.95 per year if you were to change the filters every 6 months.

Can my water system be installed outside?

Answer: Yes, our SpringWell Water Systems can be installed outdoors as long as the temperatures are above freezing.

What is SpringWell’s return policy?

Answer: We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund. However, return shipping cost is the responsibility of the customer.

Will I lose water pressure by installing a SpringWell Water System?

Answer: No, our system will not cause any drop in water pressure.

How often will I need to change the media inside my tank?

Answer: With our Carbon Media you should change your media out every 6 years or 1 million gallons.

What is the difference between a salt-based water softener vs. a salt free water softener?

Answer: A salt-based water softener uses a process known as ion exchange. This happens as water is run through a cation exchange resin that has been washed in a brine solution. As the water flows through it the calcium and magnesium stick to the resin as it takes the place of the sodium. Hence the ahem ion-exchange. Answer: Salt-free softeners work on a different principle. Instead of ion exchange resin there is a media that attracts the calcium and magnesium on the surface of the media. At the point the calcium & magnesium crystalizes. As it attracts more and more the crystals grow larger until they break off back into the water. After they break off they have no more binding properties which is why they won’t stick to anything.

Water Softeners make the water feel slippery or “Soft”. Does your system do that?

Answer: Our salt-based water softeners do make the water feel slippery. That isn’t because the hardness level has gone down. It’s due to the fact that sodium has been introduced to the water that is why you get that feeling. With a salt-free softener you won’t get that slippery feeling because there is no salt involved in the process.

What is “Hard Water”?

Answer: Hard water is water that has too may ions of magnesium and/or calcium.

Will I have to replace the salt-free media?

Answer:  No, our proprietary salt-free media will never need to be replaced.  Our proprietary salt-free media is non-sacrificial.

Why should I choose SpringWell Water?

Answer: With over 20 years experience in water quality and a strong conviction that every family deserves the absolute purest water available, SpringWell is driven to ensure the best products at the best price with an industry-leading 6-month money back guarantee.

Do I have to hire a professional plumber to install my Water System?

Answer: Our systems can easily be installed by all the DIY people out there. Our systems use a simple in/out connection. However, if you feel better about having a local plumber or handyman install your system, that is fine too. Whichever way you choose your system will still be under warranty.

Our Industry-Leading Warranty

Manufacturer’s lifetime warranty against defects

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all “covered items” including its fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

 

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer’s Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water (“SpringWell”) warrants that it’s fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

 

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer’s lifetime warranty against defects

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

 

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all “covered items” including its fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water (“SpringWell”) warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water (“SpringWell”) warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

 

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they’ll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product’s cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Whole House Water Filter - Product Specifications

Note: Do not use where water is microbiologically unsafe!

WHOLE HOUSE WATER FILTER - 0948

BATHROOMS: 1-3
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 9"
TANK HEIGHT: 48" (52" with head)
FLOW RATE: 9 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

WHOLE HOUSE WATER FILTER - 1054

BATHROOMS: 4-6
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 10"
TANK HEIGHT: 54" (58" with head)
FLOW RATE: 12 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

WHOLE HOUSE WATER FILTER - 1354

BATHROOMS: 7+
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 13"
TANK HEIGHT: 54" (58" with head)
FLOW RATE: 17 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

FutureSoft Salt-Free Softening - Product Specifications

Media: FutureSoft

SALT-FREE WATER SOFTENER - 0635

BATHROOMS: 1-3
TANK WIDTH: 6"
TANK HEIGHT: 35" (39" with head)
FLOW RATE: 12 GPM SERVICE
FLOW DIRECTION: UPFLOW
RECOMMENDED OPERATING TEMPERATURE: 34-120 F
OPERATING PRESSURE: 20-80 PSI
Ph RANGE: 7.0 - 9.5
HARDNESS GPG MAX: 81
SALINITY, MAX PPM: 35000
IRON, MAX PPM: 0.5
MANGANESE, MAX PPM: 0
FREE CHLORINE, MAX PPM: 3
COPPER, MAX PPM: 0
OIL, MAX PPM: 0
HYDROGEN SULFIDE, PPM: 0

SALT-FREE WATER SOFTENER - 0948

BATHROOMS: 4-6
TANK WIDTH: 9"
TANK HEIGHT: 48" (52" with head)
FLOW RATE: 15 GPM SERVICE
FLOW DIRECTION: UPFLOW
RECOMMENDED OPERATING TEMPERATURE: 34-120 F
OPERATING PRESSURE: 20-80 PSI
Ph RANGE: 7.0 - 9.5
HARDNESS GPG MAX: 81
SALINITY, MAX PPM: 35000
IRON, MAX PPM: 0.5
MANGANESE, MAX PPM: 0
FREE CHLORINE, MAX PPM: 3
COPPER, MAX PPM: 0
OIL, MAX PPM: 0
HYDROGEN SULFIDE, PPM: 0

Shipping Policy

Free Same Day Shipping

We aim to ship orders within 24 hours. All orders $29.00 and over receive free shipping. Due to UPS’s pickup schedule all orders placed before 2:00 pm est., will ship the same business day of checking out. If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.

Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items (including freight shipments) in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Reviews

Real Reviews from Real Customers

FAQ

What are the annual maintenance costs of my sediment pre-filter?

Answer: We recommend changing the pre-filter every 6-9 months depending on water usage. That's around $34.95 per year if you were to change the filters every 6 months.

Can my water system be installed outside?

Answer: Yes, our SpringWell Water Systems can be installed outdoors as long as the temperatures are above freezing.

What is SpringWell’s return policy?

Answer: We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund. However, return shipping cost is the responsibility of the customer.

Will I lose water pressure by installing a SpringWell Water System?

Answer: No, our system will not cause any drop in water pressure.

How often will I need to change the media inside my tank?

Answer: With our Carbon Media you should change your media out every 6 years or 1 million gallons.

What is the difference between a salt-based water softener vs. a salt free water softener?

Answer: A salt-based water softener uses a process known as ion exchange. This happens as water is run through a cation exchange resin that has been washed in a brine solution. As the water flows through it the calcium and magnesium stick to the resin as it takes the place of the sodium. Hence the ahem ion-exchange. Answer: Salt-free softeners work on a different principle. Instead of ion exchange resin there is a media that attracts the calcium and magnesium on the surface of the media. At the point the calcium & magnesium crystalizes. As it attracts more and more the crystals grow larger until they break off back into the water. After they break off they have no more binding properties which is why they won’t stick to anything.

Water Softeners make the water feel slippery or “Soft”. Does your system do that?

Answer: Our salt-based water softeners do make the water feel slippery. That isn’t because the hardness level has gone down. It’s due to the fact that sodium has been introduced to the water that is why you get that feeling. With a salt-free softener you won’t get that slippery feeling because there is no salt involved in the process.

What is “Hard Water”?

Answer: Hard water is water that has too may ions of magnesium and/or calcium.

Will I have to replace the salt-free media?

Answer:  No, our proprietary salt-free media will never need to be replaced.  Our proprietary salt-free media is non-sacrificial.

Why should I choose SpringWell Water?

Answer: With over 20 years experience in water quality and a strong conviction that every family deserves the absolute purest water available, SpringWell is driven to ensure the best products at the best price with an industry-leading 6-month money back guarantee.

Do I have to hire a professional plumber to install my Water System?

Answer: Our systems can easily be installed by all the DIY people out there. Our systems use a simple in/out connection. However, if you feel better about having a local plumber or handyman install your system, that is fine too. Whichever way you choose your system will still be under warranty.
Our Warranty

Our Industry-Leading Warranty

Manufacturer’s lifetime warranty against defects

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all “covered items” including its fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

 

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer’s Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water (“SpringWell”) warrants that it’s fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

 

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer’s lifetime warranty against defects

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

 

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all “covered items” including its fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water (“SpringWell”) warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water (“SpringWell”) warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

 

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they’ll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product’s cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.
Product Specifications

Whole House Water Filter - Product Specifications

Note: Do not use where water is microbiologically unsafe!

WHOLE HOUSE WATER FILTER - 0948

BATHROOMS: 1-3
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 9"
TANK HEIGHT: 48" (52" with head)
FLOW RATE: 9 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

WHOLE HOUSE WATER FILTER - 1054

BATHROOMS: 4-6
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 10"
TANK HEIGHT: 54" (58" with head)
FLOW RATE: 12 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

WHOLE HOUSE WATER FILTER - 1354

BATHROOMS: 7+
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 13"
TANK HEIGHT: 54" (58" with head)
FLOW RATE: 17 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

FutureSoft Salt-Free Softening - Product Specifications

Media: FutureSoft

SALT-FREE WATER SOFTENER - 0635

BATHROOMS: 1-3
TANK WIDTH: 6"
TANK HEIGHT: 35" (39" with head)
FLOW RATE: 12 GPM SERVICE
FLOW DIRECTION: UPFLOW
RECOMMENDED OPERATING TEMPERATURE: 34-120 F
OPERATING PRESSURE: 20-80 PSI
Ph RANGE: 7.0 - 9.5
HARDNESS GPG MAX: 81
SALINITY, MAX PPM: 35000
IRON, MAX PPM: 0.5
MANGANESE, MAX PPM: 0
FREE CHLORINE, MAX PPM: 3
COPPER, MAX PPM: 0
OIL, MAX PPM: 0
HYDROGEN SULFIDE, PPM: 0

SALT-FREE WATER SOFTENER - 0948

BATHROOMS: 4-6
TANK WIDTH: 9"
TANK HEIGHT: 48" (52" with head)
FLOW RATE: 15 GPM SERVICE
FLOW DIRECTION: UPFLOW
RECOMMENDED OPERATING TEMPERATURE: 34-120 F
OPERATING PRESSURE: 20-80 PSI
Ph RANGE: 7.0 - 9.5
HARDNESS GPG MAX: 81
SALINITY, MAX PPM: 35000
IRON, MAX PPM: 0.5
MANGANESE, MAX PPM: 0
FREE CHLORINE, MAX PPM: 3
COPPER, MAX PPM: 0
OIL, MAX PPM: 0
HYDROGEN SULFIDE, PPM: 0

Shipping Policy

Shipping Policy

Free Same Day Shipping

We aim to ship orders within 24 hours. All orders $29.00 and over receive free shipping. Due to UPS’s pickup schedule all orders placed before 2:00 pm est., will ship the same business day of checking out. If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.

Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items (including freight shipments) in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Reviews

  1. Harry Connor

    We contacted a local plumber about installing a whole house water system and he turned us on to SpringWell. We are thankful he did. Thank you, Paul. We have instantly noticed a difference in our water. My wife can also tell a big difference with her hair.

  2. Sabrina Goldstein

    Love the taste of my water now. And can’t believe how fresh and clean I feel after a shower! Our shipment arrived on a Friday and my husband and I installed on that Saturday. I highly recommend the combo!

  3. Jeremy Ricato

    Awesome system!

  4. Blake

    Awesome system and company. We received our system in less than 2 days. We originally had an RO system under the sink, but decided to buy a whole house system after a few months. We officially have clean water throughout the entire house. I highly recommend this combo system.

  5. Jay Lindamood

  6. Sharon Robinson

    Love our new system!! Could immediately tell the difference in the quality of the water! I don’t know why we haven’t done this sooner, when it is something so important and use for just about everything everyday…drinking, cooking, bathing, etc!!

  7. Tyler Stokes

    This has been one of my best experiences with a retailer who offers a quality product! I started a chat via the online website on the weekend when Springwell was closed and Blake took the time to respond to me. Blake set up a follow conversation with Chad on Monday, both were exceptional to work with. Chad called promptly on Monday morning, was knowledgeable about the products offered and the industry as a whole. I placed my order on Monday and the product arrived Thursday. I can’t say enough good things about Springwell’s customer service or the quality of construction on their products!

  8. Amy

    so far we are still unsure of our final decision. We are experiencing what we believe may be the pipes cleaning themselves after the install of the system. The company has been helpful in the mean time with working with us to diagnose the problem and offer solutions. We are waiting it out to see the final results however their is no smell to our well water, it seems better then before install.

  9. Jaclyn S.

    The service I received was great! I also had a follow up call with a suggestion based on where I live and they took care of it and still shipped it out that day.

  10. Quoc N.

    Excellent customer service, sale team is very friendly & helpful assisting customer. System works well, my family love it. I don’t have to buy drinking water bottle or using under sink water filtration system. The system cost is affordable compared to others.
    I’d recommended my friends to buy from yours.

  11. GUY COMPTON

    Excellent system

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800-589-5592

40 million people face hunger in the U.S. today — including more than 12 million children and more than five million seniors. Hunger knows no boundaries — it touches every community in the U.S., including your own.

SPRING INTO ACTION

Our mission goes beyond providing cleaner, healthier water. In our amazing country, we strongly believe that nobody should be hungry and opportunities be made available for those who are capable and willing to work for it. That is why we have partnered up with Feeding America and Year Up, two amazing charities that are doing great work to combat these issues in our communities.

Millions of young adults in the US have talent and motivation, but lack opportunity. At the same time, companies have opportunities available, but lack the talent they need to succeed.

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