Water Filter and Salt Based Water Softener System

1,000,000 Gallons capacity
Clear

Description

Combining Our Innovative Whole House Water Filtration System with Our Salt Based Water Softener

Our ActivFlo filtration system is a 4 stage proprietary design inside the tank that allows the most contact time between the filtration media and the water. This means the water that is being pushed through the system has longer contact through each stage of filtration.

Step 1: Filter the Water

In stage 1, sand, silt, clay, and other sediment are filtered through our 5 micron sediment pre-filter. After the sediment is filtered out, stage 2 pushes the water through a KDF media which removes harmful chemicals such as chlorine, as well as some heavy metals. Stage 3 was designed using a coconut shell carbon media which removes organic contaminants including chlorine, chloramine, VOCs, pesticides and herbicides to name a few. Last but not least, stage 4 includes our innovative design created to eliminate channeling while producing more contact time.

Step 2: Soften the Water

Once the water has been filtered through step one, our Innovative Salt Based Water Softener turns hard water into “soft” water through a process called ion exchange. Using the electronic metered valve mounted atop the resin tank, the system measures water by the gallon before running a cleaning cycle. Once the resin bed reaches its saturation point, the cleaning cycle begins. During the cycle, a series of back flushes purge the trapped minerals and flushes them out of the system.  When water flows through the resin bed inside the tank, salts like sodium and potassium chloride are exchanged with hardness-causing minerals (primarily calcium and magnesium), resulting in “soft” water. The salts are also replenished in the resin bed during the cycle and the system is ready to go again.

We are one of the few manufacturers who use Certified NSF components in all our systems giving your system optimum performance with reliability and durability.  With over 20 years experience in water quality and a strong conviction that every family deserves the absolute purest water available, SpringWell is driven to ensure the best products at the best price with an industry-leading 6-month money back guarantee.

Are you located in a hard water area?

85% of the USA has some form of hard water. Below is a graph breaking down the concentration of water hardness in grains per gallon. Click on the image to enlarge.

Better Tasting Water

Great tasting water at every tap. Get clean, healthy, great tasting water by filtering out up to 99.6% of chlorine and other contaminants that cause bad taste and odors.  Using our whole house water filtration system ensures you’ll be drinking better than bottled water straight from your tap.

Cleaner & Better Tasting Food

Using our whole house system will guarantee your food and beverages will taste even better and more refreshing.  Studies show, cleaner water used while cooking, results in stronger flavors and a more pure taste!

Softer Skin & Healthier Hair

The more pure your water is, the more pure your skin and hair will be. Filtered water removes bacteria, chemicals, and heavy metals that can overall damage your skin.  There’s a reason why spa owners only use filtered water, it’s to ensure clear beautiful results.

Removes Harmful Contaminants

Our systems grant you absolute control by helping you remove the most while retaining the best, giving you multiple lines of defense against these contaminants:

  • Chlorine, Chloramine, Haloacetic Acids, MTBE & THM
  • Herbicides, Pesticides, Sulfer, and more
  • Odors, Taste, and bacteria

Prevents & Cleans Existing Scale

Hard water is a result of mineral build up as well as one of the biggest issues when it comes to your home’s plumbing and appliances.  Using our Salt Based Water Softener System will extend the life of your household appliances by reversing the damaging effects of corrosion.

Cleaner Clothes With Less Detergent

Softer water with less harmful chemicals and minerals will give your clothes a more long lasting brighter whites and colors.  Utilizing our Salt based water softener will help you reduce the use of detergents by up to 40%.

How Our 4 Stage Filtration System Works

When dealing with the contaminants that we see in our water sources today it’s imperative that the water filtration system is designed to work properly. As we mention with our salt-free water softeners, it’s not just about adding some filtration media to a tank and hoping for the best. It’s about design and creating the most contact time possible with the water to remove as many contaminants as possible. SpringWell has a proprietary design inside the tank that allows the most contact time with the water of any system. The design even allows extreme contact under low flow circumstances and eliminates channeling altogether. With the highest-quality carbons and a proprietary up-flow design, SpringWell has the system that will protect your family and all your water filtration needs.

Choose to take the authority of the quality of your water provided for everyone in your home by safeguarding your water quality the right way with SpringWell’s whole house water filtration. Our systems grant you absolute control by helping you remove the most while retaining the best, giving you multiple lines of defense against these contaminants.

Stage 1

5 micon sediment pre-filtration: Filters sand, silt, clay, and any other sediment.

Stage 2

KDF Bed: A copper/zinc alloy media used to remove chlorine & heavy metals.

Stage 3

Coconut Shell Carbon Bed: Designed & processed to remove organic contaminants

Stage 4

Flex Bed: Innovative design to eliminate channeling while producing more contact time.

When Adding Our Salt Based Softener

Ion exchange softeners have been around for decades. The technology behind the process hasn’t changed however the technology in the systems is leaps and bounds ahead of where it all started. The systems today are more efficient and have much less waste than they ever have.

The system has resin inside the tank that is washed in a sodium solution. That sodium solution is drawn out of a tank known as the brine tank that holds the salt. Depending on the hardness of your water and water usage the system will automatically “regenerate” which means clean the resin beads of the hardness and reset them with the sodium.

SpringWell uses a state of the art Fleck 5600 valve to achieve this. Fleck has set the standard when it comes to ion exchange technology. The 5600 is a workhorse in the industry for its quality and efficiency. SpringWell has designed and packaged an efficient compact salt based water softener at a great price!

UV Water Purification System Add-On (Optional)

Strong enough to kill Cryptosporidium & GIardia

SpringWell's UV Technology

Looking for a feature-laden premium UV water purification system, then LUMINOR's BLACKCOMB 5.1 line of whole home UV purification systems should be your choice. In looking at this line, one easily sees how this product is truly different from everything else in the market. BLACKCOMB's state-of-the-art 5.1 series controller is a constant current electronic power source housed in a splash-proof case and comes standard with a "future-proof" expandability port for future upgrades or options. A colour user interface allows for easy visual identification of remaining lamp life and any error or fault codes. The system even incorporates QR codes to access lamp change information and videos via web access

What does UV kill?

UV technology is proven to control microbiological (bacteria & virus) issues in water including E.coli, Cryptospordium and Giardia lamblia. Our UV system kills 99.9% of harmful pathogens, viruses, and bacteria to protect your home against contaminated water.

NO MORE STRESS ABOUT BOIL WATER ALERTS

Add UV to your System

Our Blackcomb 5.1 system offers a high 15 GMP system with 30mj/cm2 which gives you one of the most powerful UV systems in the industry.View Product Details »

Would you like to finance your filtration system?

Make easy monthly payments over 3, 6, or 12 months

You can finance the purchase of your Whole House Water Filtration System with our Salt Based Water Softener System today.  Click on the Affirm logo at check out to see if you qualify.

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What's included in the installation kit

All of our water filtration systems come with an installation kit allowing for easy installation with all of the parts
you need.  We provide you with detailed installation instructions as well.  Order a Springwell Water
Filtration System today and start living a healthier life.

Pre-Filter Housing

Sediment Filter

O-Ring for Pre-Filter Housing

Mounting Bracket

Spanner Wrench

Hose Bib Assembly

Bypass Valve

1″ MNPT Fittings

Electronic Head

50′ Drain Line

Hose Clamp

Brine Tank

Real Reviews from Real Customers

Our Industry-Leading Warranty

Manufacturer’s lifetime warranty against defects

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all “covered items” including its fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

 

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer’s Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water (“SpringWell”) warrants that it’s fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

 

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer’s lifetime warranty against defects

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

 

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all “covered items” including its fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water (“SpringWell”) warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water (“SpringWell”) warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

 

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they’ll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product’s cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Whole House Water Filter - Product Specifications

Note: Do not use where water is microbiologically unsafe!

WHOLE HOUSE WATER FILTER - 0948

BATHROOMS: 1-3
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 9"
TANK HEIGHT: 48" (52" with head)
FLOW RATE: 9 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

WHOLE HOUSE WATER FILTER - 1054

BATHROOMS: 4-6
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 10"
TANK HEIGHT: 54" (58" with head)
FLOW RATE: 12 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

WHOLE HOUSE WATER FILTER - 1354

BATHROOMS: 7+
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 13"
TANK HEIGHT: 54" (58" with head)
FLOW RATE: 17 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

Salt-Based Water Softener - Product Specifications

SALT-BASED WATER SOFTENER - 0948

BATHROOMS: 1-3
TANK WIDTH: 9"
TANK HEIGHT: 48" (57" with head)
FLOW RATE: 11 GPM SERVICE
CONNECTION SIZE: 3/4"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
Ph RANGE: 6.5 - 10
GRAIN: 32K
BRINE TANK: W 18" x H 33" (Round)

SALT-BASED WATER SOFTENER - 1054

BATHROOMS: 4-6
TANK WIDTH: 10"
TANK HEIGHT: 54" (63" with head)
FLOW RATE: 13 GPM SERVICE
CONNECTION SIZE: 3/4"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
Ph RANGE: 6.5 - 10
GRAIN: 48K
BRINE TANK: W 18" x H 33" (Round)

SALT-BASED WATER SOFTENER - 1354

BATHROOMS: 7+
TANK WIDTH: 13"
TANK HEIGHT: 54" (63" with head)
FLOW RATE: 20 GPM SERVICE
CONNECTION SIZE: 3/4"
BACKWASH RATE: 4 GPM
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
Ph RANGE: 6.5 - 10
GRAIN: 80K
BRINE TANK: W 18" x H 33" (Round)

Shipping Policy

Free Same Day Shipping

We aim to ship orders within 24 hours. All orders $29.00 and over receive free shipping. Due to UPS’s pickup schedule all orders placed before 2:00 pm est., will ship the same business day of checking out. If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.

Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items (including freight shipments) in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Reviews

Real Reviews from Real Customers

Our Warranty

Our Industry-Leading Warranty

Manufacturer’s lifetime warranty against defects

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all “covered items” including its fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

 

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer’s Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water (“SpringWell”) warrants that it’s fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

 

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer’s lifetime warranty against defects

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

 

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water (“SpringWell”) warrants that all “covered items” including its fittings, FutureSoft media, tanks, housings, bypass’s, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water (“SpringWell”) warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water (“SpringWell”) warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

 

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they’ll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product’s cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.
Product Specifications

Whole House Water Filter - Product Specifications

Note: Do not use where water is microbiologically unsafe!

WHOLE HOUSE WATER FILTER - 0948

BATHROOMS: 1-3
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 9"
TANK HEIGHT: 48" (52" with head)
FLOW RATE: 9 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

WHOLE HOUSE WATER FILTER - 1054

BATHROOMS: 4-6
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 10"
TANK HEIGHT: 54" (58" with head)
FLOW RATE: 12 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

WHOLE HOUSE WATER FILTER - 1354

BATHROOMS: 7+
CAPACITY: 1,000,000 Gallons
TANK WIDTH: 13"
TANK HEIGHT: 54" (58" with head)
FLOW RATE: 17 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
PRE-FILTER CHANGE/ REPLACEMENT: EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT: EVERY 6 YEARS OR 1 MILLION GALLONS

Salt-Based Water Softener - Product Specifications

SALT-BASED WATER SOFTENER - 0948

BATHROOMS: 1-3
TANK WIDTH: 9"
TANK HEIGHT: 48" (57" with head)
FLOW RATE: 11 GPM SERVICE
CONNECTION SIZE: 3/4"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
Ph RANGE: 6.5 - 10
GRAIN: 32K
BRINE TANK: W 18" x H 33" (Round)

SALT-BASED WATER SOFTENER - 1054

BATHROOMS: 4-6
TANK WIDTH: 10"
TANK HEIGHT: 54" (63" with head)
FLOW RATE: 13 GPM SERVICE
CONNECTION SIZE: 3/4"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
Ph RANGE: 6.5 - 10
GRAIN: 48K
BRINE TANK: W 18" x H 33" (Round)

SALT-BASED WATER SOFTENER - 1354

BATHROOMS: 7+
TANK WIDTH: 13"
TANK HEIGHT: 54" (63" with head)
FLOW RATE: 20 GPM SERVICE
CONNECTION SIZE: 3/4"
BACKWASH RATE: 4 GPM
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
Ph RANGE: 6.5 - 10
GRAIN: 80K
BRINE TANK: W 18" x H 33" (Round)

Shipping Policy

Shipping Policy

Free Same Day Shipping

We aim to ship orders within 24 hours. All orders $29.00 and over receive free shipping. Due to UPS’s pickup schedule all orders placed before 2:00 pm est., will ship the same business day of checking out. If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.

Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items (including freight shipments) in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Reviews

  1. Bryan Seager

    Moved into our new house 6 months ago and could not get used to the hard water. So glad we purchased this system. Installation was easy, we hired a plumber who took a little over an hour to install.

  2. RN

    We are very happy with how the water feels. I’m about to run my first load of laundry with the new system. We are looking forward to brighter whites.

  3. Walter Little

    The equipment is to be installed this week. The quality looks good.

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800-589-5592

40 million people face hunger in the U.S. today — including more than 12 million children and more than five million seniors. Hunger knows no boundaries — it touches every community in the U.S., including your own.

SPRING INTO ACTION

Our mission goes beyond providing cleaner, healthier water. In our amazing country, we strongly believe that nobody should be hungry and opportunities be made available for those who are capable and willing to work for it. That is why we have partnered up with Feeding America and Year Up, two amazing charities that are doing great work to combat these issues in our communities.

Millions of young adults in the US have talent and motivation, but lack opportunity. At the same time, companies have opportunities available, but lack the talent they need to succeed.

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