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Home » Shop » Whole House Water Filters » Tannin Removal System
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Tannin Removal System

LIFETIME WARRANTY

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Available Upgrades

+ $1027.49
Subtotal: $2565.61
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Manufactured using

CERTIFIED components.

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FACTORY DIRECT SAVINGS

Save Over 50% Today!

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LIFETIME WARRANTY

On Tanks & Valves*

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SATISFACTION GUARANTEED

6 Month Money-Back!*

Our Whole House Tannin Removal System

Tannins are a natural organic material that are commonly found in wells created from the byproducts of natures organic decomposition cycle. Unfortunately for us, Tannins can cause yellow or even dark brown water making it undrinkable, and causing yellow stains on fabrics, faucets, fixtures and more.

tannin in water

Extreme Levels of Tannins

2 in 1 System: Remove Tannins and Soften Water

Springwell Water has designed an all in one system that not only removes the Tannins in your water using state of the art technology and media, but also softens the water at the same time, giving you the best quality water tannin-free.  The system utilizes the highest capacity resin allowing your water longer contact time and in turn giving you better quality water. 

 

With our 2 in 1 system, we utilize a blue-tooth enabled head allowing you to monitor your system from the comfort of your smart phone.  The system itself is virtually a maintenance free system that backwashes, regenerates, and rinses all on it's own.  All you need to do is monitor the brine tank's salt levels and enjoy Tannin Free soft water.

 

With over 20 years experience in water quality and a strong conviction that every family deserves the absolute purest water available, SpringWell is driven to ensure the best water filter products at the best price with an industry-leading 6-month money back guarantee.

Innovative Bluetooth Head

Program and control your Tannin Softener System's settings by the touch of a button on your own mobile phone!

It's Easy to Setup

Our innovative Tannin System head gives you complete control over your system's settings in the palm of your hand using bluetooth technology. Adjust your system's settings such as regen, backwash cycles, timing and more. With our innovative technology, you will save thousands of gallons of water each year. The fully adjustable 5-cycle meter control is not only easy to use, it's the future of softening.

Control Your System with our App:

  • Conveniently view all valve settings and status
  • Easily change valve settings
  • View current water usage information as well as historical data
  • Start a regeneration or backwash cycle from a phone or tablet
  • Better understand how the system is working and understand what settings are for
  • Connect to all of the valves in the system (if they are all Legacy View Valves)

No Drop in Water Pressure

Choosing a SpringWell Water System ensures you will have no drop in water pressure! We Guarantee!

The Importance of Water Pressure:

What's the point of purchasing a water system, installing it, and getting great tasting water if you're going to have drop in water pressure? That's why at Springwell Water, we build our systems based on the number of bathrooms you have in your home to ensure you get no drop in water pressure.

Here's what you need to think about! The average shower uses 2.1 gallons of water per minute. If your home has 3 full bathrooms and all three showers are turned on at the same time, this means you'll be using about 6.3 gallons per minute (GPM). You need to make sure you are purchasing a system with at least 8 GPM in case your appliances are on as well as kitchen sink, etc.

Our competitors tend to under value the importance of water pressure. Make sure you're not creating a new issue by solving another.

Springwell Water Filtration

1-3 Bathroom Unit - 12 GPM

4-6 Bathroom Unit - 15 GPM


Competitor's Standard GPM

1-3 Bathroom Unit - 6 - 7 GPM

The importance of getting your well tested by a Lab

There are many different kinds of well water tests on the market, but not all of them are created equally.  If you're looking for the best solution for your well water, you'll need a 30 point test covering the most common contaminants ensuring you get accurate results.

Every well is different and unfortunately there isn't a single system on the market that will filter out every contaminant.  Purchasing a well water test kit is extremely important and the kit we offer, which comes from National Testing Laboratories, is one of the most recognized labs in the industry.

Testing your water has never been easier.  Simply order the kit, mail NTL your water sample, and receive results within 2 weeks.

Well water test kit by National Labs

UV Water Purification System Add-On (Optional)

Strong enough to kill Cryptosporidium & Giardia

The Importance of Water Pressure:

Looking for a feature-laden premium UV water purification system, then LUMINOR's BLACKCOMB 5.1 line of whole home UV purification systems should be your choice. In looking at this line, one easily sees how this product is truly different from everything else in the market.

Looking for a feature-laden premium UV water purification system, then LUMINOR's BLACKCOMB 5.1 line of whole home UV purification systems should be your choice. In looking at this line, one easily sees how this product is truly different from everything else in the market.

What does UV kill?

UV technology is proven to control microbiological (bacteria & virus) issues in water including E.coli, Cryptospordium and Giardia lamblia. Our UV system kills 99.9% of harmful pathogens, viruses, and bacteria to protect your home against contaminated water.

NO MORE STRESS ABOUT BOIL WATER ALERTS

Add UV to your System

Our Blackcomb 5.1 system offers a high 15 GMP system with 30mj/cm2 which gives you one of the most powerful UV systems in the industry.

Would you like to finance your filtration system?

Make easy monthly payments over 3, 6, or 12 months

You can finance the purchase of your Whole House Water Filtration System today. Click on the Affirm logo at check out to see if you qualify.

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How to Install Our System

Are you the DIY type?

Are you handy? Are you familiar with plumbing and piping? Then this may be a job for you! If not, then we strongly recommend hiring a professional plumber or handyman. Ease of installation depends on your specific home, home’s piping size and type. We will provide you with bypass valve and 1″ elbow fittings. All you need to provide is your own piping and fittings to attach to the system. Watch our video for more details.

Or you can hire a plumber/handyman.

if you’re not handy (not all of us are), you will just need to hire a handyman or plumber! Prices may vary depending on your location and where your main water line is coming into your home.

Real Reviews from Real Customers

Tannin System - Product Specifications

Tannin System - STR-1

BATHROOMS:1-3
TANK WIDTH:10"
TANK HEIGHT:54" (63" with head)
FLOW RATE:12 GPM SERVICE
CONNECTION SIZE:1"
OPERATING PRESSURE:25-60 PSI
OPERATING TEMPERATURES:36-120 F
Ph RANGE:6.5 - 10
GRAIN CAPACITY30k
Brine Tank18"(w) x 33"(w)

Tannin System - STR-4

BATHROOMS:4-6
TANK WIDTH:13"
TANK HEIGHT:54" (63" with head)
FLOW RATE:15 GPM SERVICE
CONNECTION SIZE:1"
OPERATING PRESSURE:25-60 PSI
OPERATING TEMPERATURES:36-120 F
Ph RANGE:6 - 10
GRAIN CAPACITY45k
BRINE TANK18"(w) x 33"(w)
 

Our Industry-Leading Warranty

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer's Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water ("SpringWell") warrants that it's fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they'll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product's cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier's tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as "undeliverable." That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won't be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you're free to return the product if you're not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

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